Customers compare star ratings before they pick a salon, clinic or auto shop. This calculator uses a Harvard Business School study of independent restaurants to estimate what moving up the stars could be worth to you.

How to earn a higher rating, the right way

Ask happy customers for an honest review right when the visit ends, make it easy with a QR code or a direct link, and reply to every review within 48 hours. Never pay for reviews or post fake ones; both break Google’s rules.