A professional email address for your business, from US$4.99 a month

What a professional email address is (and why customers care)

A professional email address uses your business’s own domain name, like maria@lopezdental.com, instead of a free address like lopezdental123@gmail.com. It costs a few dollars a month. It also quietly answers the question every new customer has: is this a real business?

• It matches everything else. Your website, your Google Business Profile and your email all say the same name.
• It’s yours. Change providers later and keep the same address. A free account can be closed or locked.
• It reaches the inbox. Authenticated business email is less likely to be filtered than a free address sending quotes and invoices.
• It grows with you. Add bookings@ or billing@ as you hire, without handing out your personal inbox.

What business email costs in 2026

Google and Microsoft prices are their published US list prices per user. Every option also needs a domain name.

Pick your email plan

Every plan includes webmail, iPhone and Android apps, calendar and contacts. You can add mailboxes and upgrade any time.

No domain yet? Find one first; you'll connect the two at checkout.

How to set up your business email in 5 steps

1. Choose your domain. Ideally the same as your business name, ending in .com or your country's ending (like .ca or .co.uk).
2. Pick a plan and create your mailbox. Start with your own name, then add a shared address like hello@ for your website.
3. Connect the domain. The email provider gives you DNS records. MX records deliver your mail; SPF, DKIM and DMARC prove it's really you sending.
4. Add it to your phone and computer. Use the plan's app, or the Gmail or Outlook app you already know.
5. Update everywhere customers see you. Website, Google Business Profile, invoices, social profiles and your email signature.

Business email questions owners ask

How much does a professional email address cost?

Most small businesses pay US$5 to US$8 per mailbox per month. Our professional email starts at US$4.99 a month. Google Workspace Business Starter is US$7 per user a month on an annual plan (US$8.40 month to month), and Microsoft 365 Business Basic rose to US$7 per user a month on July 1, 2026. You also need a domain name, which usually costs US$12 to US$25 a year for a .com.

Do I need a business email address for my small business?

You don't legally need one, but customers notice. An address at your own domain (you@yourbusiness.com) looks established, matches your website and Google listing, and stays yours if you change providers. A free Gmail or Hotmail address is fine for personal use, but it makes a business look smaller than it is.

How do I set up a professional email address with my own domain?

Pick a domain, buy an email plan, then connect the two by adding the email provider's DNS records (MX for delivery, plus SPF, DKIM and DMARC so your messages aren't treated as spam). Then add the mailbox to your phone. If your domain and email both come from us, the records are usually added for you during setup.

What is a good professional email address format?

Use your first name (maria@yourbusiness.com) if you are the business, or first.last@ if you'll have staff. Add a shared address like hello@ or bookings@ for your website. Avoid numbers, nicknames and long words people have to spell out over the phone.

Can I keep using the Gmail app with my business email?

Yes. You can read your business mailbox in the Gmail or Outlook app on your phone, or use the professional email app that comes with your plan.

Why do my emails go to spam?

Usually because the domain isn't authenticated. Gmail and Yahoo now expect every sender to publish SPF or DKIM, and bulk senders need SPF, DKIM and DMARC. Missing or wrong DNS records are the most common reason a small business's quotes and invoices land in junk.

Professional email vs Google Workspace: which should I choose?

If you mainly need email, calendar and contacts, a dedicated professional email plan costs less. Choose Google Workspace or Microsoft 365 if your team needs their shared documents, video meetings and large cloud storage too.

Sources: Google Workspace pricing (Business Starter US$7 annual / US$8.40 flexible); Microsoft 365 Business Basic price change, July 1, 2026; Google email sender guidelines. Zolo prices checked November 2026; they exclude taxes and ICANN fees, and the term you choose at checkout can change the monthly rate.